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PM123
Level 1: Joiner
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Recently renewed a new plan.  Because I am also Virgin Media customer, I got double data.  Thanks for that.  However, the O2 App does not show double data.  It is really confusing! 

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Cleoriff
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@PM123 

It will show when you come toward the end of your initial data allowance.

Guide: Where is my discount or Extra Data? 

Veritas Numquam Perit

Girl in a jacket
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jonsie
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@PM123 wrote:

Recently renewed a new plan.  Because I am also Virgin Media customer, I got double data.  Thanks for that.  However, the O2 App does not show double data.  It is really confusing! 


The double data should show automatically after 14 days

Volt Megaguide 

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pgn
Level 77: Grand Master
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Your bolt ons should Chang as well, one Volt activates properly on the O2 side, @PM123 -

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