Confusing

[PM123]

Recently renewed a new plan.  Because I am also Virgin Media customer, I got double data.  Thanks for that.  However, the O2 App does not show double data.  It is really confusing! 

[Cleoriff]

@PM123 

It will show when you come toward the end of your initial data allowance.

Guide: Where is my discount or Extra Data? 

[jonsie]

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@PM123 wrote:

Recently renewed a new plan.  Because I am also Virgin Media customer, I got double data.  Thanks for that.  However, the O2 App does not show double data.  It is really confusing! 

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The double data should show automatically after 14 days

Volt Megaguide