cancel
Showing results for 
Search instead for 
Did you mean: 

Confusing

PM123
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Recently renewed a new plan.  Because I am also Virgin Media customer, I got double data.  Thanks for that.  However, the O2 App does not show double data.  It is really confusing! 

Message 1 of 4
356 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 130955 Posts
  • 838 Topics
  • 7611 Solutions
Registered:

@PM123 

It will show when you come toward the end of your initial data allowance.

Guide: Where is my discount or Extra Data? 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
352 Views

jonsie
Level 94: Supreme
  • 97284 Posts
  • 614 Topics
  • 7215 Solutions
Registered:

@PM123 wrote:

Recently renewed a new plan.  Because I am also Virgin Media customer, I got double data.  Thanks for that.  However, the O2 App does not show double data.  It is really confusing! 


The double data should show automatically after 14 days

Volt Megaguide 

Message 3 of 4
327 Views

pgn
Level 78: King of Kings
  • 41941 Posts
  • 248 Topics
  • 1862 Solutions
Registered:

Your bolt ons should Chang as well, one Volt activates properly on the O2 side, @PM123 -

1000035535.png

Message 4 of 4
312 Views