cancel
Showing results for 
Search instead for 
Did you mean: 

Confusing

PM123
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Recently renewed a new plan.  Because I am also Virgin Media customer, I got double data.  Thanks for that.  However, the O2 App does not show double data.  It is really confusing! 

Message 1 of 4
220 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 128837 Posts
  • 836 Topics
  • 7603 Solutions
Registered:

@PM123 

It will show when you come toward the end of your initial data allowance.

Guide: Where is my discount or Extra Data? 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
216 Views

jonsie
Level 94: Supreme
  • 96157 Posts
  • 613 Topics
  • 7179 Solutions
Registered:

@PM123 wrote:

Recently renewed a new plan.  Because I am also Virgin Media customer, I got double data.  Thanks for that.  However, the O2 App does not show double data.  It is really confusing! 


The double data should show automatically after 14 days

Volt Megaguide 

Message 3 of 4
191 Views

pgn
Level 77: Grand Master
  • 40531 Posts
  • 247 Topics
  • 1826 Solutions
Registered:

Your bolt ons should Chang as well, one Volt activates properly on the O2 side, @PM123 -

1000035535.png

Message 4 of 4
176 Views