Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Adding a pay-monthly SIM to my account (for another line)

Hello, I'm hoping someone could advise on how to about the following; I want to add another Pay monthly SIM (different phone number) to my account for my daughter to use. She will be porting from EE. Ideally, I want to order it from Uswitch, because ...

Resolved! I wish to cancel my contract

I wish to cancel my contract **personal details removed** [mod edit: these posts are available publicly so we've removed some personal details, thanks]

Resolved! I can’t apply my discount

Hello, i am unable to activate my blue light 25% discount, I have been verified but it won’t allow me to complete my application

Resolved! leaving

want to leave 02

Resolved! Cancelling my order within the 14 day cooling off period

i wish to cancell my order within the 14 day cooling off period

Resolved! Not able to make or take calls

Hi all, I’ve recently switched to o2 and I find myself not able to make or take any calls. When I try to dial a number, it gets disconnected automatically with three beeps. People are not able to get through to me either. My device is iPhone 12 and I...

Resolved! Bill payment

Hi There my bill is due but can’t make payment until Friday, can you lift the bar on my phone until Friday so I can still use my phone?

Resolved! download's old bills

Hi, I had an account before, I would like to download my old bill from Dec 2022 till account was settled. Could you please help me how to get old bills. Thank you Dharti

Resolved! I need to pay and stuck on hold and can’t use my 02

I need to pay

Resolved! Cancel Disney+

Please can you cancel my Disney+ with effect from today. I am an 80 year old pensioner and cannoct afford to start paying extra on my O2 bill.

O2

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