Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

My new SIM card

When do I receive my SIM card

Resolved! Bill

Hi, why does my bill start from 18th November when my SIM has still not even arrived yet?

My contacts list has disappeared

Hello my contacts list has disappeared. I am paying for McAfee monthly with 02. I do not understand why this is happening. Thank you for any help. Perhaps I should not send Xmas cards this year.

Resolved! Sim activation

Hey there. I have put my new sim into my phone. I have tried to send a text to 20220 with the words SWAP. However the text won't go. My phone says emergency only, I have a full signal. Can you help please. This has been going on for 3 weeks now

What is happening with my order

Was told 24 hours , its been 4 days

A few questions about my account

Hi, I have few questions about my account and payments

Resolved! My sim card not working at all

Hi , i came back from holiday and because my card frizzed I couldn’t pay the bill i want to ask if thats possible help me to sort it out like i pay in next 4 days the all outstanding balance and during this time please bring back the network and call...

Resolved! Contract

Is my contract cancelled automatically when I change provider

monthly bill

Hey, I’ve just been going through my direct debits and I just want to check what each payment is for. I am paying 3 different payments a month. A couple of them being around £30 and one of them being £70? account number: [Mod edit: Please do not shar...

Returning my s24 ultra for another s24 ultra (due to black friday)

Hi,I'm kicking myself, I went to stockport O2 to upgrade to the S24 Ultra with switch up, I've just now seen the offers and the contract that I'm on is a barmy £20 cheaper a month!, I've had this phone for about 7 days, can I use the 14 day cooling o...

O2

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