Pay Monthly
Get help and support from other community members with your Pay Monthly service.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 2 replies
  • 2 kudos

Clear Vision / Symphony

Hi,My wife's phone was on O2 and had mysteriously been ported across to "Symphony Communications", and while the new provider had provided O2 access, this got cut off due to a £20 allowance being exceeded while travelling abroad previously. We had no...

Emblom by Level 1: Joiner
  • 3 replies
  • 0 kudos

New contract with e-sim - phone delivered, but stuck in processing.

Hi all, I've just ordered a new phone on a monthly contract and received the handset, but found that the e-sim was not working. Apparently despite signing the contract, paying, and receiving the handset, there has been some sort of technical problem ...


Hi I’m being asked to pay a bill and I don’t recognise the details etc

Resolved! Fraud

has anyone been affected by fraud? 

Peter1957 by Level 1: Joiner
  • 2 replies
  • 0 kudos

order delivery

how do i change a pre agreed order from home delivery to collection

Filter settings

How do I change my filter settings whilst using Mobile Data?

Connor16 by Level 1: Joiner
  • 1 replies
  • 0 kudos

SIM Upgrade Volt benefits Confusion

Hi there, I am looking to upgrade my sim only plan via moneysupermarket. When i click the link and go through o2 i select the correct number to upgrade but then i get a message saying this: There’s a change to your benefitsSorry, as you're no longer ...

Michael08 by Level 1: Joiner
  • 9 replies
  • 0 kudos

Dual contract

Is it possible to link 2 Sims to one contract please  

99keith by Level 1: Joiner
  • 4 replies
  • 0 kudos

2 Sims

Hi I have a second phone [sim] I need to keep and want to put it on a low contract with very little use as it was my wife's they are both registered to myself I need low calls low TX And little data is this possible

99keith by Level 1: Joiner
  • 3 replies
  • 0 kudos

New sim won’t activate

Hello, I’ve just upgraded my phone and requested a new sim as I don’t have access to my old one. The new one has come with the phone and I have put it into the device. I have tried to text the 20220 number saying SWAP. But this isn’t working and all ...

Chris1950 by Level 1: Joiner
  • 3 replies
  • 0 kudos