Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Rolling plan

I just change my rolling plan from 10 pounds to 15 pounds do I need to top up balance to 15 or will it automatically come out my account

Resolved! Cancel tarrif

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My latest bill

Just had my latest bill, why have I been charged £6 for using my phone abroad???

disney plus

HiI have 4 accounts with O2 do you know if I can still get Disney plus for free with my accounts?

Resolved! Change name on contract

My contract was taken out by my daughter and I’m looking to change the name to mine all bills come out my account

Resolved! new sim

my phone was stolen and i need a new sim

Resolved! Moved from UK to DE

Hello, can I transfer contract from UK to DE? How it works? I have phone too from O2. I will not return to UK.

Resolved! Closing a contract

Hi everyone,I’m seeking advice on how to close my O2 pay monthly contract. I recently relocated to Italy for work, so I no longer need my O2 UK phone number. I've tried using the "My O2" section on the website, but when I navigate to "My O2 / Your Ag...

I need my number unbarred

My phone was stolen and I have gone into o2 this evening to get a replacement sim - however my number is still barred. Can this be lifted please

Roaming bar

I am in Greece and my phone seeming to have a data roaming bar on it. How do I remove it?

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