Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 253343 Views
  • 2 replies
  • 2 kudos

Resolved! Cancelling my contract

Hello, as part of a deal with Virgin Media I signed up to a package deal where I got an O2 sim card as part of it. I am currently paying £6.52 for a Sim card that has never been put into a phone. I don't really know anything about the contract for th...

MarcMc by Level 1: Joiner
  • 273 Views
  • 2 replies
  • 0 kudos

Have I ******ed up?

Ok, so just ordered a SIM off the website, was told ' ooooh get an esim, it works fine with your phone', going through the whole process of setting up an account, to find 'hey, we lied'. Here starts the journey. Now three hours in to a completely use...

jimmyshin by Level 1: Joiner
  • 425 Views
  • 2 replies
  • 0 kudos

Resolved! O2 account

Hi, I’m trying to pay a bill and also cancel my account as I have not used this phone for three yet and I cancelled the direct debit due to the contract ending however you now demand payment. I am unable to pay via the app as it won’t allow me

HSCC by Level 1: Joiner
  • 242 Views
  • 2 replies
  • 0 kudos

Resolved! Return to store

Can you return an upgrade to any store within the first 14 days The clowns at Trafford centre store refused my change of mind and spoke to me like dirt I'm not happy and want to return the device then get my PAC code can't even make a return over the...

Cost of data

What do I pay monthly for data?

1943 by Level 1: Joiner
  • 164 Views
  • 1 replies
  • 0 kudos

Resolved! Billing

Hi my phone has completely gone off

Chris104 by Level 1: Joiner
  • 241 Views
  • 2 replies
  • 0 kudos

Resolved! Financial difficulties

Hello i recieve a email about my account disconnection, ive been so depress this passed few months i didnt manage to talk to someone, barely use my phone, is it not possible i can do arrangement payment

Loki1004 by Level 1: Joiner
  • 225 Views
  • 1 replies
  • 0 kudos

Rolling plan

I want a Refund for my 15 £ rolling plan because i cancel it and i buy one for 20£

922233890 by Level 1: Joiner
  • 169 Views
  • 1 replies
  • 0 kudos