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Completely fed up with poor reception

ChrisH
Level 3: Thinker
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DH5 9LR is my post code.

 

I can't even make a call half the time yet I walk 50yrds up the road and get a good signal.

 

I've just spent 30 mins trying to call someone who means a lot to me and all I get is a beep when trying to connect.

 

Does the o2 stand for oxygen twice because I need to walk out in the high altitude to get a bloody signal?

 

Between this and my poor broadband conenction I'm seriously considering ditching o2 for a company who gives a toss about meeting their customers expectations.

 

 

Message 1 of 16
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ChrisH
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I think I just realised where I was going wrong oops!

 

I was unticking the top option rather than "Use only 2G networks".

Message 11 of 16
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adamtemp64
Level 66: Unequalled
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see how that goes

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 12 of 16
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ChrisH
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My phone automatically disables data when I'm connected to wifi and I'm always connected to wifi at home.

 

So surely this means I've always been on 2G at home?

 

I've not suffered total loss of reception so far afaik

Message 13 of 16
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adamtemp64
Level 66: Unequalled
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No if your phone (what make and model) is enabled for 3g it will use 3g for voice even if you are on wifi.

 

Your area should get 5 bars 2g in and out so no call failures should happen on 2g yet you are in poor 3g coverage

 

You say calls failed in first post

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 14 of 16
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ChrisH
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I meant no call fails since I switched to "Use only 2G networks".

 

My phone is a Nexus 4 rev. 11.

 

I'm currently running an app that logs network signal strength so I'll let it run a while and see how it compares.

Message 15 of 16
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adamtemp64
Level 66: Unequalled
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So my fix seams to be working then.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 16 of 16
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