07-10-2024 07:24
I want to cancel my contract and have already requested my PAC code. How do I give O2 my notice? I've tried the virtual assistant which is useless, and I can't find an email address. The signal on my phone is awful and so I can't call the 202 number. Has anyone found an email address? Or is requesting the PAC code enough?
Thanks!
Kim
07-10-2024 08:04
Giving your PAC to a new provider serves to port your number and cancel your existing contract.
Requesting your PAC but not doing anything else with it won't have the same effect.
07-10-2024 08:05
Guide: Cancelling Your Contract
Guide: How to get your PAC [June 2021 Update]