Solved: Closing account

Anonymous · ‎14-06-2015

Hi

How Ican close my account in O2..I have PAC..

Cleoriff · ‎14-06-2015

@Anonymous wrote:
But I want keep my number in O2..

http://www.o2.co.uk/help/phones-and-devices/how-to-keep-your-mobile-number#qs

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MI5 · ‎14-06-2015

Use PAC on new network. O2 account will close instantly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎14-06-2015

But I want keep my number in O2..

Cleoriff · ‎14-06-2015

@Anonymous wrote:
But I want keep my number in O2..

http://www.o2.co.uk/help/phones-and-devices/how-to-keep-your-mobile-number#qs

Veritas Numquam Perit

perksie · ‎14-06-2015

You don't need a PAC if you're simply moving to Pay and Go, just call them for a new sim.

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jonsie · ‎15-06-2015

If you are keeping your number but going with a new network simply give the PAC to the other network. They arrange everything, O2 will close your account and issue a final bill.

As stated, if you are staying with O2 but changing to P&G then just phone customer service who will send you the sim card.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎15-06-2015

@Anonymous wrote:
But I want keep my number in O2..

Please confirm if you are staying with O2 or moving to a different network?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎15-06-2015

Hi @Anonymous Could you please confirm if you are staying with O2 or moving to a different network so members can advise you how to proceed.

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