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Closing account

Anonymous
Not applicable

Hi

How Ican close my account in O2..I have PAC..

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Cleoriff
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@Anonymous wrote:
But I want keep my number in O2..

http://www.o2.co.uk/help/phones-and-devices/how-to-keep-your-mobile-number#qs

Veritas Numquam Perit

Girl in a jacket

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MI5
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Use PAC on new network. O2 account will close instantly.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 8
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Anonymous
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But I want keep my number in O2..
Message 3 of 8
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Cleoriff
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Registered:

@Anonymous wrote:
But I want keep my number in O2..

http://www.o2.co.uk/help/phones-and-devices/how-to-keep-your-mobile-number#qs

Veritas Numquam Perit

Girl in a jacket
Message 4 of 8
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perksie
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You don't need a PAC if you're simply moving to Pay and Go, just call them for a new sim.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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jonsie
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If you are keeping your number but going with a new network simply give the PAC to the other network. They arrange everything, O2 will close your account and issue a final bill.

As stated, if you are staying with O2 but changing to P&G then just phone customer service who will send you the sim card. 

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MI5
Level 94: Supreme
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@Anonymous wrote:
But I want keep my number in O2..

Please confirm if you are staying with O2 or moving to a different network?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 8
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Anonymous
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Hi @Anonymous Could you please confirm if you are staying with O2 or moving to a different network so members can advise you how to proceed.
Message 8 of 8
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