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Level 1: Joiner
Posts: 1
Registered: ‎23-12-2019
Accepted Solution

Closed Accounts

I've closed my account but forgot to download previous bills before closing.

 

Can I still grab my old bills?

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Posts: 94,451
Topics: 541
Solutions: 12,018
Registered: ‎04-04-2012

Re: Closed Accounts

@skimad69 

Old bills should still be accessible by following this Guide: How do I get to the 'Download Bill' page? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 75,225
Topics: 559
Solutions: 3,480
Registered: ‎04-01-2009

Re: Closed Accounts

Just as long as it isn't a while since you closed your account then it should still be accessible. Otherwise you need to request them from customer service. 

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