Clear Vision - Scam?

[A17]

Hi all,

I received a call last week from someone who said they were from Clear Vision which was part of O2 and that they could help me upgrade my pay monthly contract (it happened to be around when my contract expired). They also had basic info about my account such as my data usage, etc…

I agreed to a contract with them and gave them my PAC code (an error in hindsight) and have not heard anything from them since (not even an email confirmation). I called O2 up the next day to report the call and try and cancel the PAC request which they said they could do but when I rang up the day after to check, the person I spoke to didn’t think it could be cancelled.

I managed to find out that my number was due to port across on the 28th, and rang up every day before then to try and get the PAC request cancelled but despite being assured it could be done, today I seem to be losing service. I also logged into my O2 account which is now showing as not having an services with O2.

Does anyone have any advice?

[Cleoriff]

@O2Emmaare you able to help @Carm555?

[O2Emma]

Hi @Cleoriff I will pick this up thanks .

Hi @Carm555 I will send you a private message to look into this for you.

[Cleoriff]

Thanks @O2Emma x

[Leaharvey]

Hey did you get this sorted? My dad has been pushed via a cold call to change too and we need to cancel, clear vision are being horrible

please let me know 

[Leaharvey]

Please can you help my dad has had the same and he is so worried 

[AmyJ1]

Hello,

I have been with Clear Vision for a few years now reading all these reviews is far from the experience that I have received from Clear Vision rest assured guys they are a genuine stockist of O2, I've had 3 upgrades with them so far, and will be sticking with Clear Vision for many years to come.

Amy

[madasaf1sh]

@AmyJ1 

As you posted on a year old thread, I am sorry to say but you sound like a bot or someone employed by this cowboy outfit...

[MI5]

Second one in 2 days trying to justify these dodgy partners.

Our warnings must be working

[AmyJ1]

not at all i just wanted to share my experience with the company as i have been with them many years would be a shame if i did not speak up. 

[madasaf1sh]

What a coincedence that they have an employee called Amy ???

https://uk.trustpilot.com/review/clearvisioncomms.co.uk?stars=1