Re: Claim free product - invoice required

Andrea2 · ‎13-05-2020

Hi there, trying to submit claim for free product with Huawei Pro P30 i got on 28th April. I cant find anything showing my invoice or order confirmation from o2 that has logo etc on. Please help thanks!

KingAmo · ‎13-05-2020

@Andrea2
Hi you can download your invoice in a PDF form from your myO2.

MI5 · ‎13-05-2020

@Andrea2

Just save your order from your recent orders in your MyO2 as a pdf to attach to your claim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Andrea2 · ‎13-05-2020

There is nothing showing there. It's a new contract and my phone has been delivered. It doesn't show me old orders either

MI5 · ‎13-05-2020

@Andrea2

You'll need to call customer service then Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Andrea2 · ‎13-05-2020

Damn okay thanks for the help

MI5 · ‎13-05-2020

Sorry 😐

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Claim free product - invoice required

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