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Claim free product - invoice required

Andrea2
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Hi there, trying to submit claim for free product with Huawei Pro P30 i got on 28th April. I cant find anything showing my invoice or order confirmation from o2 that has logo etc on. Please help thanks!

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KingAmo
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@Andrea2
Hi you can download your invoice in a PDF form from your myO2.
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MI5
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@Andrea2 

Just save your order from your recent orders in your MyO2 as a pdf to attach to your claim. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Andrea2
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There is nothing showing there. It's a new contract and my phone has been delivered. It doesn't show me old orders either
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MI5
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@Andrea2 

You'll need to call customer service then Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Andrea2
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Damn okay thanks for the help
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MI5
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Sorry 😐
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
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