Chat

[Altocumulus]

Has anyone attempted to contact O2 using Chat, today (Tuesday 21/8). There's a window that pops up, but nothing in it.

Windows 10 - Firefox - ABP disabled on site....

[MI5]

Just tried on Chrome and it's working OK for me.

[Anonymous · Accepted solution]

Clear your cache & try a different browser 

[Cleoriff]

Mmmmm... @Altocumulus I'm using Firefox on Win 10 and it's working for me?

[Altocumulus]

Thanks everyone - no difference. The window opens with the usual blue bar across the top, otherwise the normal white. No message box, or welcome offered.

I'll keep at it - perhaps they know I want to moan

[MI5]

Have you tried rebooting?

[Altocumulus]

It's a switch on after being off for a while - so technically, yes.

No joy with cookies being the culprit.

Let's try edge ....

More info

[Altocumulus]

Mmmm!

Edge works!

Something on Firefox! ABP is disabled on site, so it's not that.

Thanks all....

[Anonymous]

You are welcome @Altocumulus & welcome to the forum 

[MI5]

It's not unusual for it to play up.
Tomorrow you may find FF working and Edge not