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Altocumulus
Level 1: Joiner
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Has anyone attempted to contact O2 using Chat, today (Tuesday 21/8). There's a window that pops up, but nothing in it.

Windows 10 - Firefox - ABP disabled on site....

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Anonymous
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Clear your cache & try a different browser 

View solution in original post

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MI5
Level 94: Supreme
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Just tried on Chrome and it's working OK for me.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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Clear your cache & try a different browser 

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Cleoriff
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Mmmmm... @Altocumulus I'm using Firefox on Win 10 and it's working for me?

Veritas Numquam Perit

Girl in a jacket
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Altocumulus
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Thanks everyone - no difference. The window opens with the usual blue bar across the top, otherwise the normal white. No message box, or welcome offered.

I'll keep at it - perhaps they know I want to moan grin

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MI5
Level 94: Supreme
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Have you tried rebooting?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Altocumulus
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It's a switch on after being off for a while - so technically, yes.

 

No joy with cookies being the culprit.

 

Let's try edge ....nerd

More info
 
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Altocumulus
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Mmmm!

 

Edge works!


Something on Firefox! ABP is disabled on site, so it's not that.

Thanks all....

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Anonymous
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You are welcome @Altocumulus & welcome to the forum 

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MI5
Level 94: Supreme
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It's not unusual for it to play up.
Tomorrow you may find FF working and Edge not wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 13
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