Changing tariff

[Anonymous]

I think I chose the wrong contract when I rejoined O2 at the weekend so I went onto My O2 and selected upgrade.  I chose the next tariff up from what I'm on but when I went to checkout it told me that my order would be sent to my address by Royal Mail and there's a box to tick confirming that I want the service to start as soon as I receive my SIM. 

Does anyone know if this this just a generic page for all orders?  Surely O2 aren't going to send me a new SIM?  All I want is to change to unlimited minutes and more data on my next billing cycle! 

Thanks in advance.

[MI5]

Ah, I see now - "Upgrade" is actually a new contract, what you need to click on is "Change My Tariff" to see what you can get.

[Anonymous]

Thanks @Anonymous it makes sense to me now.  Shame the advisor didn't tell me that!  I can change my tariff as of 3rd Feb so I'll see what's available then.

[Anonymous]

Bet your relieved you didn't proceed with the order !

I hope you end up with the tariff your wanting Asap.

Thanks for letting us know how your getting on with this.