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Anonymous
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Changing tariff

Hi 

I am going abroad shortly and I have 3 months left on my contract. Can I downgrade my contract to a basic contract for the remaining months?

Posts: 88,209
Topics: 532
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Registered: ‎04-04-2012

Re: Changing tariff

No, unfortunately you cannot downgrade your tariff anymore.
You can pay it off and change to PAYG for 3 months though so you can then take a new contract when you return. This will retain your number for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Posts: 72,671
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Registered: ‎14-01-2013

Re: Changing tariff


@Anonymous wrote:

Hi 

I am going abroad shortly and I have 3 months left on my contract. Can I downgrade my contract to a basic contract for the remaining months?


Unfortnately not. You can only upgrade not downgrade. You do have the option of paying off the contract though...

*The Game Is On*


Anonymous
Posts: 0

Re: Changing tariff

OK, thanks.
Posts: 88,209
Topics: 532
Solutions: 11,383
Registered: ‎04-04-2012

Re: Changing tariff

No problem. Have a good trip.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 41: Prodigal
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Registered: ‎26-03-2014

Re: Changing tariff

Alternatively you could download Tu and use that (over Wi-Fi or on a local sim) and use your call and text allowances to call home?
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Registered: ‎04-01-2009

Re: Changing tariff


@gmarkj wrote:
Alternatively you could download Tu and use that (over Wi-Fi or on a local sim) and use your call and text allowances to call home?

Exactly what I do here, a contract would be useless to me without TU but worth renewing purely for that. I'm now paying a tenner a month (half price for I forget how many months...3 or 6) purely to use TU. Data is of no use to me here and I've got wifi at home to make full use of texts and minutes. God bless the developers!

Posts: 72,671
Topics: 685
Registered: ‎14-01-2013

Re: Changing tariff


@jonsie wrote:

@gmarkj wrote:
Alternatively you could download Tu and use that (over Wi-Fi or on a local sim) and use your call and text allowances to call home?

Exactly what I do here, a contract would be useless to me without TU but worth renewing purely for that. I'm now paying a tenner a month (half price for I forget how many months...3 or 6) purely to use TU. Data is of no use to me here and I've got wifi at home to make full use of texts and minutes. God bless the developers!


You changed the same time as me @jonsie and I can confirm its half price for 6 months...

*The Game Is On*


Posts: 88,209
Topics: 532
Solutions: 11,383
Registered: ‎04-04-2012

Re: Changing tariff

Yes, it is for sure...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)