Changing network in busy places

[gw84]

Hi , just after some advice really, I’ve got a Samsung galaxy 6 phone and I’m on contract with 02.

Whenever I’m in a fairly busy place such as a rugby stadium(approx 10k fans) I just don’t get a signal, my phone is on 4g and this isn’t normally or shouldn’t be a problem.

Is there any way to improve this?

Would it help changing the settings by going into mobile networks and changing something in there,  Maybe changing to 3G or even 2G. Would this work? Would it add charges to my bill doing this?

other fans around me seem to have no problem? 

[Bambino]

@gw84 It doesn't cost anything to switch to 3G or 2G, but your download speed will be slower, but as you're getting no signal, it might be worth trying. It may just be that O2 has a congestion problem in that stadium. Are the other fans on the same network?

[gw84]

Hi Bambino, thanks for replying. I’ve asked a couple, one is on. EE and another Vodafone. I’ll try changing see what happens, if not Vodafone will be getting my business 

[MI5]

There are many posts on the forum regarding slow 4g data speeds in heavily congested areas.
The normal advice is to switch to the lesser used 3g band which should give you better speeds than the congested 4g band does.

[Bambino · Accepted solution]

@gw84 Sounds like that's what you'll need to do. No point in a good deal with a network if you don't get a signal where you need it. Good luck.:smileywink:

[jonsie]

O2 could improve things as they do at major events with mobile masts, although that tends to be where O2 are concerned such as Twickenham, FA Cup games at Wembly and of couse The O2.

...that would be a lot of stadia to cover though.