Changing Direct Debit

[Stfcrule]

I have 2 linked accounts but they seem to be separate billing accounts. My login only allows me to update Direct Debot details for one of the accounts. Anybody have any idea how I can access my second billing account?

[madasaf1sh · Accepted solution]

@Stfcrule 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone
Thanks

[Stfcrule]

Thanks - was not expecting O2 support - just wondered if I was missing something obvious that somebody on here may have experienced