Solved: Change of name and address on my account

Anonymous · ‎26-10-2016

How can I change my name and address on my o2 account?

MI5 · ‎26-10-2016

You need to contact CS and send proof of name change, ie marriage certificate etc.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-10-2016

You need to contact CS and send proof of name change, ie marriage certificate etc.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎26-10-2016

You can fax copy of proof in the event of a marriage but to change a name of an existing account in a partners name is totally different.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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