Solved: Change of name and address on my account

Anonymous · ‎26-10-2016

How can I change my name and address on my o2 account?

MI5 · ‎26-10-2016

You need to contact CS and send proof of name change, ie marriage certificate etc.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎26-10-2016

You need to contact CS and send proof of name change, ie marriage certificate etc.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎26-10-2016

You can fax copy of proof in the event of a marriage but to change a name of an existing account in a partners name is totally different.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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