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Change of Mind policy(Bought Instore)

Muscatt55
Level 1: Joiner
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on ‎19-09-2024 02:44

on ‎19-09-2024 02:44

Hi so I took out a device contract Instore. Am I able to return this within the 14 day cooling off period? 

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Bambino
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on ‎19-09-2024 04:44

on ‎19-09-2024 04:44

@Muscatt55 The policy is the same whether in store or online. You just can't swap between the two:

How to return a device or accessory – Help and Support | O2

I DO NOT WORK FOR O2



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