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Change new contract number to existing one

Anonymous
Not applicable

Hi just made birthday iphonex present with new simcard (pay monthly plan)

Now I want she keep existing number(o2 pay & go) 

BUT  what I have to write on form? 

Do I have to put my details with new number or put her details with (pay&go) number?

 

Thank you

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MI5
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Give customer services a call or live chat if it's not working http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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Help here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
You need to write the number you want to keep in the correct box on form.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 15
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Anonymous
Not applicable

5 times

"405 Not Allowed" 

Dos this form actually working?

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MI5
Level 94: Supreme
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Registered:
Give customer services a call or live chat if it's not working http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 15
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Anonymous
Not applicable

1 - pay monthly

2 - Iphone

3 -  (o2 old number want to keep)

 

then my details and registered email 

 

result- nothing! slight_smile

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MI5
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Give them a call ^^^
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

I will, tomorowzzz. working hours till 20:00  slight_smile 

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MI5
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Let us know how it goes for you mate slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 15
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Anonymous
Not applicable

Sorted throw online chat. need another 24hrs untill number will change. slight_smile 

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jonsie
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