cancel
Showing results for 
Search instead for 
Did you mean: 

Change new contract number to existing one

Anonymous
Not applicable

Hi just made birthday iphonex present with new simcard (pay monthly plan)

Now I want she keep existing number(o2 pay & go) 

BUT  what I have to write on form? 

Do I have to put my details with new number or put her details with (pay&go) number?

 

Thank you

Message 1 of 15
1,660 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144416 Posts
  • 634 Topics
  • 27678 Solutions
Registered:
Give customer services a call or live chat if it's not working http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 4 of 15
1,432 Views
14 REPLIES 14

MI5
Level 94: Supreme
  • 144416 Posts
  • 634 Topics
  • 27678 Solutions
Registered:
Help here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
You need to write the number you want to keep in the correct box on form.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 15
1,444 Views

Anonymous
Not applicable

5 times

"405 Not Allowed" 

Dos this form actually working?

Message 3 of 15
1,436 Views

MI5
Level 94: Supreme
  • 144416 Posts
  • 634 Topics
  • 27678 Solutions
Registered:
Give customer services a call or live chat if it's not working http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 15
1,433 Views

Anonymous
Not applicable

1 - pay monthly

2 - Iphone

3 -  (o2 old number want to keep)

 

then my details and registered email 

 

result- nothing! slight_smile

Message 5 of 15
1,432 Views

MI5
Level 94: Supreme
  • 144416 Posts
  • 634 Topics
  • 27678 Solutions
Registered:
Give them a call ^^^
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 15
1,428 Views

Anonymous
Not applicable

I will, tomorowzzz. working hours till 20:00  slight_smile 

Message 7 of 15
1,424 Views

MI5
Level 94: Supreme
  • 144416 Posts
  • 634 Topics
  • 27678 Solutions
Registered:
Let us know how it goes for you mate slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 15
1,420 Views

Anonymous
Not applicable

Sorted throw online chat. need another 24hrs untill number will change. slight_smile 

Message 9 of 15
1,405 Views

jonsie
Level 94: Supreme
  • 93248 Posts
  • 609 Topics
  • 6980 Solutions
Registered: