Change billing date

[Crysta]

I would like ti change my billing date as start new job and dont get paid till the 27th and everything i call it tell me to go to tge website yet tge website says to call 202 and all i want to do it change the date of my bill can someone help

[Cleoriff]

Hi @Crysta 

To change your billing date you need to contact O2.

Various numbers in this guide.

Guide: Coronavirus Community Help and Support 

[Crysta]

I have tired all the numbers and they say to look online

[jonsie]

Only customer service can change the billing date

Keep trying and choose any option @Crysta 

[MI5]

Can't be done online @Crysta 

[Cleoriff]

@Crysta 

Then they are telling you lies. There is no way anyone can change their billing date online. It can only be agreed and actioned by O2.

I would try them again in the hope you get someone who knows what they are talking about!

[Crysta]

But it will only let me call to make a thing about a fraud claim or a lost or stolen phone

[jonsie]

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@Crysta wrote:
But it will only let me call to make a thing about a fraud claim or a lost or stolen phone

---

choose either option

[Cleoriff]

---

@Crysta wrote:
But it will only let me call to make a thing about a fraud claim or a lost or stolen phone

---

@Crysta 

Then choose either of those options. It's an urgent issue to you, so do anything to get through to anyone at O2.

[Crysta]

Will try that