on 10-05-2020 14:02
Hello
My son had a temporary number while he ported over to a new provider , I did not notice the payments are still coming out of my account , even though he has switched to the new provider , carphone warehouse Bracknell , assured me this would automatically happen , how do I get 02 to stop charging me and refund the payments they have taken ?
Brian
on 10-05-2020 14:07
Did he cancel his contract with O2? If not, that's why they are still taking payments.
Guide: Cancelling Your Contract
Veritas Numquam Perit