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temporary number

BrianTierney72
Level 1: Joiner
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Hello 

 

My son had a temporary number while he ported over to a new provider , I did not notice the payments are still coming out of my account , even though he has switched to the new provider , carphone warehouse Bracknell , assured me this would automatically happen , how do I get 02 to stop charging me and refund the payments they have taken ?

 

Brian

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Cleoriff
Level 94: Supreme
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@BrianTierney72 

Did he cancel his contract with O2? If not, that's why they are still taking payments.

Guide: Cancelling Your Contract 

Veritas Numquam Perit

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