@Kim4
Where did you buy your phone from?
Sites such as mobiles.co.uk offer cashback deals and you must send them bills at set intervals to be credited.
Other promotions are run by manufacturers and must be claimed directly from them.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
