Cannot make outgoing calls

[sarahc2003]

I cannot make calls or texts.  I get a message saying my calls are being transferred and then the line goes dead!!  I am a key worker and I need to keep in touch with work and I am uable to do this!  My bill is all up to date and I hae a £0 balance.....plese can someone help?

[MI5]

There is an ongoing network issue @sarahc2003 

Try rebooting your phone.

[jonsie]

There is a network issue
We are all customers so we can't give a timescale, sorry
From O2
We’re aware some customers experienced issues with voice calls this morning and our technical teams have now restored service. If you're still experiencing issues making and receiving calls, try switching your device off and on again which will help your service return to normal. We apologise for any inconvenience caused

[sarahc2003]

I've tried this and it is still not working

[jonsie]

They will sort it out as soon as possible.

[MI5]

Hang on until it's fixed @sarahc2003 

Reboot every 30 mins or so.

[sarahc2003]

Thank you for your replies.  I will have to be patient I guess lol 

[MI5]

[jonsie]

[JohnSW20]

Hi All,

Does anyone have a time scale on this issue? This issue has affected me all day!!

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