Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 21213 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 200701 Views
  • 2 replies
  • 2 kudos

Confusion over upgrade

Hi everyone hope you're all safe, My phone recently completely died and I ordered an upgrade galaxy s20 ultra in grey on the 17th and it said it was in stock, i then paid for the saturday delivery. I got an E-mail saying it was out of stock and to wa...

HELP

I need to speak to someone at O2 but can't get through to a human.What do I do ?

Cleo1 by Level 1: Joiner
  • 247 Views
  • 1 replies
  • 0 kudos

Contract

Is there anyone I can email due to having no online chat as I need to know that I owe I can’t ring as I don’t have any phone to call

Australian adverts

I got a new iPhone (11) last week and all of my adverts are in Australian and I also can't download some apps, due to my phone thinking I'm in Aus. I've checked and my phone is set up to UK. I was in Australia about 4 weeks ago, so I was there with m...

Contract

HiI have no phone to access to cancel my contract what can I do ??

Help

I need to cancel my contract but I have no phone can you please help to what I can do

Pay Off Device

Hi GuysIm trying desperately to find out how i pay off my device plan, without success. I appreciate Covid has reduced direct people contact, but, there doesnt seem to be a facility online where i can pay off my device and change to a sim onlyh tarif...