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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 239676 Views
  • 2 replies
  • 2 kudos

Resolved! No minutes no data

I have a new phone it’s an O2 Sim only chip it’s a two year contract with 40 gig of data unlimited calls unlimited text it’s just stopped working and now I can’t make any calls any text or can’t use my data can someone please help me why

LunDun by • Level 1: Joiner
  • 516 Views
  • 3 replies
  • 0 kudos

Problem with payments on bill

Hi I’ve found payments on my bill from a bingo site but I didn’t do it [Edit: topic title clarified]

Ste1 by • Level 1: Joiner
  • 522 Views
  • 2 replies
  • 0 kudos

Sim Replacement

Hi, my sim seems to have died and no longer connects to the network, have tried in an old device phone and still no luck with it, I would go to a local store to get replacement but they are not open and i cant ring O2 as i have no sim to use to ring ...

MarkH1 by • Level 1: Joiner
  • 492 Views
  • 2 replies
  • 0 kudos

Resolved! Porting

I requested my old number to be ported over to O2 on the 21st March, i am STILL waiting for the port to happen and now my PAC Code from my old provider has expired! what do i do now?

SKidson by • Level 1: Joiner
  • 781 Views
  • 4 replies
  • 0 kudos

Apple watch

Hello,I have just got an Apple Watch on contract, it is connected to my number. However now it has arrived I want to give it to someone else for them to use with their phone (they are on contract with BT)Is this possible? And can they use the watch a...

PREMIUM TEXTS

Hi, I'm the account holder and also have a family member on the account. Anyone know how to stop premium texts being used by the family member before I'm bankrupt. I've tried to call customer service but can't get through

Suz by • Level 1: Joiner
  • 748 Views
  • 6 replies
  • 0 kudos

delivery note

Hi i need to find out where I can download my delivery form which shows my imei number to claim the free earbuds from huawei.Any help appreciated as I cannot get in touch with o2 at the moment

marie14 by • Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos

Order processing

Hi, I recently got off the phone to CS because I wanted to change my data package and know what’s happening in to my order. They told me it was “processing” still, does that mean it’s been approved or not? Thanks

beau1 by • Level 1: Joiner
  • 505 Views
  • 2 replies
  • 0 kudos
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