on 10-11-2023 12:52
Hi, im just hoping for a bit of advice here and wondering what the best option for me to take is.
Some years ago, I took out two contracts with o2 under my name, one for me and one for my mum. I have continued with paying them an they are up to date with me due for an upgrade in Feb 24 and my mum due for one in June 25. Unfortunately my mum died from cancer recently and now I'm stuck paying for a phone and contract that I have no use for.
I was wondering if there is anything I an do other than paying off her phone (such as me paying off my phone, as its significantly cheaper for me to do that, and then taking and using hers) but I would need to keep my number.
If anyone has been in a similar situation I would appreciate any advice, thank you
Solved! Go to Solution.
on 10-11-2023 12:57
Sorry for your loss.
See help here https://www.o2.co.uk/help/account-and-billing/bereavement
on 10-11-2023 12:57
Sorry for your loss.
See help here https://www.o2.co.uk/help/account-and-billing/bereavement