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Cancelled SIM. But still getting bill.

AbdulMuizz
Level 1: Joiner
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on ‎04-09-2020 07:12

on ‎04-09-2020 07:12

I cancelled my SIM two days ago and was tol to wait for a Bill that will arrive 14 days after my sim disconnects. However, i still recieved my pay monthly bill.
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MI5
Level 94: Supreme
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on ‎04-09-2020 07:54

on ‎04-09-2020 07:54

@AbdulMuizz 

That is correct.

You will receive your final bill after you cancel.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
Former Staff
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on ‎07-09-2020 16:46

on ‎07-09-2020 16:46

Hi @AbdulMuizz , hope your week has started well. Let us know if you have any additional questions about the cancellation process or if you're all sorted now. thumbsup

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