Cancel Contract Notice

[Anonymous]

My contract is up on 24th April. How much notice do o2 require and do they want it in writing??

[Anonymous]

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...

Or if you want to retain your number to go to another network http://community.o2.co.uk/t5/Discussions-Feedback/Obtaining-a-PAC-Code-from-the-O2-Network/m-p/54427...

[viridis]

30 days in writing I believe, you best bet is to give notice on 24th of March to coincide with your contract end date.

[Anonymous]

O2 require 30 days notice, either in writing or my phone call to cancel contract, if u want to cancel now you may find u have to pay a fee. If moving to another network make sure u get a pac code and hand that to your new network provider and it automatically cancel your contract with O2 and u will receive a final bill.

[Anonymous]

Cheers, I will call them on 24th March to give them notice. Do they give the pac code there and then or by another method?

[MI5]

You will need to ask for the PAC.
When you use the PAC the account will terminate immediately with O2.

[Anonymous]

All the info you need is in the link I added.

Live Chat can supply you the Pac Code so you shouldn't have to wait in a call queue.

Please don't cancel any direct debit until a couple of months after your final bill just incase.

[MI5 · Accepted solution]

Hopefully you have all the info you need now Hobbayne but please ask if there is anything else we can help with......?

[Anonymous]

Yes thanks. BTW did you know that Virgin Mobile dont allow tethering? Glad I researched that first!! LOL!

[Anonymous]

It always pays to carry out some homework before committing.

As for tethering O2 don't allow it for their payg customers - 😒