Solved: Re: Cancel 02 montly contract - Page 2

Anonymous · ‎01-02-2015

I would like to cancel my 02 monthly contract as from today 01/02/2015 of £19. 42 month
Can't get through to 02

Anonymous · ‎01-02-2015

If you call 202 and don't press anything you will get through to customer services quicker. They can then put you through to disconnections although they may not be able to speed it up for you.

MI5 · ‎01-02-2015

You can send a recorded letter as per the details in the link I gave you above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎01-02-2015

Sunday IS going to be a busy day for CS with people off work etc. I rang them on a Friday when I swapped tariff. Called at 8.40am in the morning... connected within 2 minutes and everything completed/sorted within 15 minutes. ...

Veritas Numquam Perit

Anonymous · ‎01-02-2015

Thank you

Anonymous · ‎01-02-2015

Happy to help.

MI5 · ‎01-02-2015

All the best

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Poppysmum · ‎01-02-2015

I rang last Wednesday at 8am and got through to CS in less than 2 minutes would have been quicker if i didnt have to listen to the robot first

Anonymous · ‎01-02-2015

I think it is just the cancellations line that is understaffed. Hoping people will give up and stay no doubt.

I have rarely waited more than 5 minutes for customer services but when I was thinking of leaving a year ago it was nearly an hour

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Cancel 02 montly contract

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