Can’t reach O2.

MissTx · ‎22-06-2020

Hi there.

I'm trying to reach O2 regarding a finance issue with my bill this month, but they are only taking calls for lost and stolen phones, apart from that the phone just cuts off. I have tried the numbers provided here. So, is there nothing I can do?

Thank you in advance.

MI5 · ‎22-06-2020

@MissTx

Say anything to get connected.

Guide: Coronavirus Community Help and Support

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎22-06-2020

Here's a list of what O2 class as Essential, regardless of what the recorded message says, @MissTx :

Links to O2 Social Media Team here

MissTx · ‎22-06-2020

Thank you so so much, I was able to speak to someone on the number you provided, I've now sorted everything, so once again, thank you. I appreciate your help.

More info

MI5 · ‎22-06-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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