Solved: Re: Can't pay unpaid bill

Anonymous · ‎22-11-2016

Hello,

I can't seem to pay a bill which previously bounced from my account because of lack of funds.

It says that the total amount due is zero, and when I try to make a payment it says "The page you are trying to access is no longer available."

No money was deducted from my account, so I know I did not pay this bill.

Thanks,

Nick.

MI5 · ‎22-11-2016

Prob best to give cs a call if you can't pay it through your MyO2 http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎22-11-2016

Prob best to give cs a call if you can't pay it through your MyO2 http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Curr946 · ‎23-11-2016

Sounds like the direct debit will be represented soon. You'll need to call for clarity

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