@Charlotte10This is a network issue, keep an eye on
https://status.o2.co.ukIt will be with the tech teams to fix and restore service as soon as they can, there are no time scales to a resolution
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company