cancel
Showing results for 
Search instead for 
Did you mean: 

Can I change my mobile number mid-contract

Mr-HH
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I was setting up a PAYG phone for a relative, and brought a Vodafone SIM card as was unsure if it was needed.

Vodafone had already sent them a sim and number, so they don’t need the one I brought.

I looked at the phone number and I’d like to make it my number (I’m on o2 contract)

Can I transfer a number mid contract, or is there issue with it being PAYG to contract etc?
Message 1 of 5
232 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 54: Stellar
  • 3450 Posts
  • 24 Topics
  • 766 Solutions
Registered:
@Mr-HH

Yes you can move the number mid contract, but bare in mind any credit on the Voda sim will be lost

You will need to activate the number on Vodafone's network before they will issue a PAC code, so you have to top up and make a call and then wait 24 hours and lose the credit.

Once that is done the request the PAC code and give to o2
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 5
213 Views
4 REPLIES 4

madasaf1sh
Level 54: Stellar
  • 3450 Posts
  • 24 Topics
  • 766 Solutions
Registered:
@Mr-HH

Yes you can move the number mid contract, but bare in mind any credit on the Voda sim will be lost

You will need to activate the number on Vodafone's network before they will issue a PAC code, so you have to top up and make a call and then wait 24 hours and lose the credit.

Once that is done the request the PAC code and give to o2
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 5
214 Views

MI5
Level 94: Supreme
  • 120799 Posts
  • 605 Topics
  • 18232 Solutions
Registered:
Vodafone will issue you a pac without topping up and the sim is already activated.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 5
185 Views

Mr-HH
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thanks, can I assume I won’t need a new o2 sim for this
Message 4 of 5
176 Views

MI5
Level 94: Supreme
  • 120799 Posts
  • 605 Topics
  • 18232 Solutions
Registered:

You assume correctly @Mr-HH 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 5
159 Views