Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Transfer number to another person

Can I transfer a number to my daughters name if she takes out a new contact in her own name now?

Resolved! Ordered wrong phone colour

Hello, I have ordered a phone today I was told on the phone it was graphite I have accepted the contract and it’s actually blue.. I can’t get hold of anyone to cancel and change it at this time is there any way to do this without speaking to an advis...

Resolved! cancel contract due to merging of virgin and O2

how do get in touch with O2 to cancel my contract , is there a number to ring

Calls to MS Teams dropped when on hold

I have a problem when calling numbers which are on Microsoft Teams where the call is disconnected whenever I am on hold waiting to be transferred for more than about 10 seconds. I have looked into this with the provider on the other end for one speci...

Resolved! Emergency alert

Are we having emergency alert for the government today

Resolved! O2 Open Discount

Trying to apply the o2 open discount for my phone, but it keeps ending up on the number my tablet uses, and this is despite the fact I entered the correct number when asked.No matter what it won't change to the correct number, and says the number ent...

Pets gps

My pets gps devices need a sim card inserted ,can you please tell me which is the cheapest for my cats please ? X2

Resolved! Can't make%20phone%20calls but date and messages are fine.

I can't make phone calls or receive phone calls all of a sudden. But the data and messages are fine which means my phone and sim are ok. Please help.

Resolved! Spend cap

Have a 60 pound spend cap on phone but can't use it any help

iPhone 12 - Issues making calls

Hi all, We've recently rolled out iPhone 12s at work and a number of people are having issues being heard by the other party. If we call them back, most of the time the call connects fine, but occasionally it takes 3 calls in order to be connected pr...

O2

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