Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Soend cap

Please can you increase my spend cap to £30

Data

Is O2 data useless everywhere or just Doncaster

Resolved! Charges

Why have 02 charged me for ring customer service £6 premium rate number?? 09110708120 Since wen as this been thr number?

Resolved! Leaving O2

Can I cancel my contract by writing to O2? If so what information do I need to supply? The only obvious things are line number and name of account holder.

Ghost text messages

I am currently abroad, out of Europe. I switched off roaming and have purchased an Esim so that all data and online calls are made using this prepaid sim. However I’ve just had an alert from O2. It seems that I have sent about 10 text messages while ...

Resolved! O2 wifi

Hey all, i jist wondered if anyone knew how to access 02 wifi. Im a pay monthly customer but i cant figure out how t9 hook up to it, before there was an app but not now. Much love thanks in advance

Resolved! MMS picture messages

Does anybody know if the the MMS bolt on for 50 picture messages for £5.11 per month on 02 is the price befor or after VAT is added on to the monthly phone bill?Will the charge to my phone bill be "just" £5.11 or will I then get charged an additional...

Resolved! High data consumption

When checking my account for the month of June, I found that I had registered a disproportionately high consumption of Internet data.For 2 years it was a maximum of 1.5 Gb. Even according to the set tariff in the phone, it was about 1.1 Gb. According...

Resolved! number swap

do i need to do a sim swap before i can keep my old number

Resolved! Terrible mobile data connections

Having issues with not having connection on mobile data , signal issues also

O2

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