Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Charging plug for iPhone 12 pro

I have just received my new iPhone 12 pro and have lead which was in box, maybe me being thick but how do you charge as there is no plug. I am confused.

Resolved! change contract

how do i change to a sim only deal

Call Forwarding

Hi All, As per my previous post I am looking to upgrade my phone to a dual active sim android phone but there are few and far between, unless I want to go to Apple where there are plenty..... However, my thought now is if I have a phone that is dual ...

Resolved! Number Port

My number is still with my last provider and I am going round in circles trying to get the number ported. Unable to talk to anyone at 02... any suggestions please?

Huawei Mate P40 Pro+

Huawei Mate P40 Pro+Do any one knows if it will be available from O2 ? And if yes when ? Im Due to have contract renewal on December ...

Resolved! How to share data

We want to share data between devices that we have. We have MyO2 but can not find anywhere where it says to share data!! When we do a search it says to click on the share data but we don’t have that!!

google pixel stuck on reboot loop rendered unsuable

Hi.I've had the Google Pixel 4 for 16 months now into my 2 year contract and earlier today as I went to charge the device it was stuck on the reboot option. This is where the google icon shows on the screen over and over and over again, and I can't g...

Resolved! Add another phone to plan

Hey! Was wondering if anyone knew if it’s possible to add another phone onto one plan. Wanting to add my partner.

How to get in touch with o2

Hi,I recently ordered a new sim for a 12 month contract but then realised I could just change the tariff which I have done.I no longer want the SIM card , how can I let o2 know? Is the best way to ring them?Many thanks

Resolved! Device Plan - final Bill

Ok. So after receiving info from o2 that my tariff contract was over, i decided to swap to Tesco mobile (i work for Tesco and they have a great deal for staff at the mo)Before i did that i spoke with CS at o2 and during the conversation i explained t...

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