Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Talk to an advisor?? Billing issue

Can someone please help and advise how to talk to o2 currently. Both chat and phone are just blocking me from actually chatting as chat always busy and phone hangs up. Regarding a bill so could be doing with assistance

Resolved! insurace

i can not find the insurance claim form where is it please

Resolved! Contract termination

How on earth do you cancel a contract, when the phone is broken and you no longer need it or its number. Nothing on the website to help you.

Hotspot not working Iphone 11 Pro

Hello,Recently, I noticed that I couldn't connect to my personal hotspot from any device. It turns on fine, but when I try to connect to it on any devices, it can't connect. I have a £30 Big bundle with 100GB per month. Is there any way to fix it?I a...

Resolved! i need cancle my phone plan

i need cancle my phone plan

Moto g9 play

Hi I have just upgraded to a moto g 9 play, first it started to drop calls now no one can hear me, I can hear them, I had another new one sent out but it's doing the same, if I put the SIM back in my old moto g6 it works fine. Does anyone know at I c...

Resolved! Warranty Repair charge port

I have a 7 month old S20 Ultra and I'm unable to plug a cable into the Charge Port to charge the phone properly, is this repairable and would it be covered under warranty due to it being only 7 months old and how / who can I contact at O2 about it as...

Resolved! Returned my upgrade

Hello,I was advised to not accept my new phone on 2nd April as I changed my mind, therefore when my delivery arrived I asked to return it and since then I have not heard anything back, and want to know if I am getting a return.Feeling really anxious ...

Resolved! how do%20i%20cance

I wud like to get a new Phone before my currant contract ends, how does that work, will my old contract be finished or will I still have to pay? Would some one please explain! Thanks.

Downloading a Bill

Hi I have just amended my contract, changing airtime tariff about 1 month ago. Since hten I have not been able to dowload my bill. when I try to I get "DASH_ERR04: The account number in the target address is invalid." I am also very frustrated that t...

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