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Level 1: Joiner
Posts: 1
Registered: ‎02-09-2019

Call cut off

Is anyone else having calls cut off after 15 minutes.
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Posts: 98,522
Topics: 545
Solutions: 12,411
Registered: ‎04-04-2012

Re: Call cut off

@Grant1 

Not had that myself but check your network status here for any faults O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 2
Registered: ‎03-10-2019

Re: Call cut off

Yes and WiFi issues posted my own thing as 4g is still playing up
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Level 1: Joiner
Posts: 2
Registered: ‎04-10-2019

Re: Call cut off

My calls aren't even lasting 15 minutes. I can have full signal and 4g and it will say call failed. Text messages and data pick and choose when to work as well. Seems like there are mast issues everywhere at the moment.
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Level 1: Joiner
Posts: 1
Registered: ‎22-11-2019

Re: Call cut off

I have this issue too - searching the various phone threads it seems that different phones have this issue - the connection is O2 - for me it is 15 minutes and the call drops. Many report its 15.32 exactly when the call drops - no solution found yet :-(

 

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Level 1: Joiner
Posts: 1
Registered: ‎02-08-2012

Re: Call cut off

[ Edited ]

Me too.

 

15 mins exactly if I looks at the call history...

 

Inkedfile_LI.jpg

 

Look at status.o2.co.uk its says for my local postcode...

 

Sorry, a phone mast close to you isn't working as well as we would expect

Our engineers have found an issue and we’ve ordered replacement parts to fix it. Until we're finished, you might have some trouble with your calls, texts and data. We will update you by Friday 13th December 2019.

 

So maybe that will fix things,

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Posts: 79,724
Topics: 570
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Registered: ‎04-01-2009

Re: Call cut off