Business / Costs

[Anonymous]

Dear Sirs,

I raised a complaint on 22nd May 2017 and was to have the matter corrected no later tan 26th May-

Today - I find another barring note on the handset and cannot contact O2 via mobile device- on the provided 202 -

Would someone be able to contact me 10.30am GMT  to ascertain whether the bill has or has not been corrected as the service is totally unworkable and costing our company time-

Regards

[Removed]

[gmarkj · Accepted solution]

Hi @Anonymous, this is a customer to customer forum, and not customer services.
If you have a question/problem that is account related you will need to contact customer services using one of the methods on the link below:
http://www.o2.co.uk/contactus
If you have a complaint, there is a helpful website that collates the necessary information and seems to be getting resolutions:
http://www.resolver.co.uk/

[MercedesS]

Hello @Anonymous

The O2 Community is a place for you to ask other customers like you, we are not O2 Customer service I am afraid. Like any other website, the community forums can be viewed by anyone or searched via Google and other search engines. For your safety and privacy, please do not post personal details such as phone numbers, address details, email address. 

Please follow @gmarkj advice and let us know if you can get it fixed