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Bolt ons
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on 02-10-2018 23:51
Hi, I just recently changed my tariff which isn't due to change until 4th October.. But today my data ran out..! I've been trying to add a one off bolt on to add data for tomorrow but it won't let me..! Can anyone advise me how I can top up as I need data for tomorrow..? 🙏
Solved! Go to Solution.

Re: Bolt ons
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on 03-10-2018 00:44
Hi @AngeC
You may need to try later as sometimes O2 updates its systems at this time of night.
However, if still having problems, then you need to ring customer services first thing in the morning (best time between 8am-8.30am) and ask for their help https://www.o2.co.uk/contactus
Best of luck and welcome to the forum
Re: Bolt ons
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on 03-10-2018 06:38
You can only change tariffs once a month so you can't add a bolt on until the tariff change completes on the 4th.
Customer services can override it but you can't yourself.
Customer services can override it but you can't yourself.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)


Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)


