Bolt-On issues

[Anonymous]

Hello! I two have spent at least two hours to do what I thought was a simple task, purchase a bolton as the school hols seem to lead to high data usage! It appears I may have unwittingly doubled my purchase yet I am still unable to connect to my emails or browse the internet!! I can't contact O2 directly via email so it appears as the contact us click appears not to work. I am a very frustrated O2 customer who will be dialling the 0344 etc number in the morning!!

[Cleoriff · Accepted solution]

Hi @Anonymous None of the Customer services are open at this time of night. You can usually check your purchases via My O2 http://www.o2.co.uk/myo2 

Anything purchased may well be showing this morning. If not and you want to check, contact numbers are in this link http://www.o2.co.uk/contactus