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Bolt On Europe.

Anonymous
Not applicable

 

Can anyone explain this please. Does it come out of my allowance ?

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MI5
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No, you will pay the standard rates.
Ideally you need the O2 travel bolt on for EU countries.
https://www.o2.co.uk/shop/international/using-phone-in-europe
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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No, you will pay the standard rates.
Ideally you need the O2 travel bolt on for EU countries.
https://www.o2.co.uk/shop/international/using-phone-in-europe
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 12
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MI5
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You can check what the standard rates are that you will pay here for comparison purposes http://www.o2.co.uk/international/internationalhub
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 12
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MI5
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Another option which does use your call and text allowance when abroad is tugo if used over a WiFi connection.
http://www.o2.co.uk/apps/tu-go

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Curr946
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Or, if you travel regular to a particular country get a local sim and use tugo over 3/4g wink
Current Phone: Sony Xperia XZ Premium
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Anonymous
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@MI5 wrote:
No, you will pay the standard rates.
Ideally you need the O2 travel bolt on for EU countries.
https://www.o2.co.uk/shop/international/using-phone-in-europe

But remember to disable after 7th April, otherwise you'll be charged £1.99 flat rate, even if you only send one text message!

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MI5
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@Anonymous wrote:

@MI5 wrote:
No, you will pay the standard rates.
Ideally you need the O2 travel bolt on for EU countries.
https://www.o2.co.uk/shop/international/using-phone-in-europe

But remember to disable after 7th April, otherwise you'll be charged £1.99 flat rate, even if you only send one text message!


All information is correct at the time of posting.

Anyone with any concerns should always check back for updates or any changes to policy etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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I am in a perfect situation to test all this out. I go to Spain on the 22nd of March and return the day after the changes kick in. It will be interesting to see the texts I get from O2....

Veritas Numquam Perit

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MI5
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Oh, you're expecting a text are you ? tongue
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
Oh, you're expecting a text are you ? tongue

Well I get one from O2 as soon as I land...so surely if there are changes I 'should' get a second one?

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