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Black screen

Ezcarm
Level 1: Joiner
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Registered:

I received the data error symbol before I was aware of the network issues. and switched my phone off. I have attempted to reboot a number of time to no avail. My alarm works, the bottom buttons along with the power buttons at top also work, but my screen is still black. I would like my previously perfectly working phone fixed asap. I will be attending an O2 outlet, after work, and expect this to be resolved. I have work on my device, which I need urgently.

 

I am not interested in compensation. I want a working phone!

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MI5
Level 94: Supreme
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If it’s under warranty they will sort it for you but you might also want to consider contacting your phones manufacturer directly.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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