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Ali24
Level 1: Joiner
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Hi my names Abdikarim Ali I just wanted to let you know that I have paid all my bills and still I am receiving texts messages says that I have outstanding balance and when I log in my o2 app I can see that I have a credit of £72.44 that i can refund I don’t want refund that’s the bill you asking me what is going on can someone help me this is second time is happening I have called so many times please can someone do something about it I have 2 numbers ***** and ***** and I have paid both of them. many thanks 

 

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MI5
Level 94: Supreme
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@Ali24 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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TallTrees
Level 50: Versatile
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Hi @Ali24 

You can also leave a message for o2 on their social media platforms

Facebook X and Instagram

 



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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  • 28163 Solutions
Registered:

@TallTrees wrote:

Hi @Ali24 

You can also leave a message for o2 on their social media platforms

Facebook X and Instagram

 


Covered in the help guide posted above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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