Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 2 replies
  • 2 kudos

Waiting to collect my order

im waiting to collect my order that was ment to be instore yesterday spent allday trying to contact o2 and keep getting fobbed off i also am disabled so have limited travel

cocopop66 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Excess charge following claim

I have received my monthly bill & have Ben charge my full excess when I was told it would be split into 2 payments

KJay by Level 1: Joiner
  • 1 replies
  • 0 kudos

Click and collect a mess ?

Ok .. so first off o2 has been a great network to be with over the years, I currently had a watch and a s24 ultra with o2 on pay monthly, after having a go on a iphone 15 pro max I was impressed by the phone so decided ill get one on contract and tes...

Treebo88 by Level 1: Joiner
  • 2 replies
  • 1 kudos

Resolved! Upgrade

iI just wanted to know when I was due an upgrade

Tdotbenji by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Remove age restrictions

Can you please remove all sage restrictions from my account thanks 

Sarah1234 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! cancelling order

Hi, I want to cancel my order made in the last week within the 14 day cancellation period. Thank you

Refund request

Please can you arrange a refund from my final leaving bill with you No:1046235721 as detailed in your text to me. Previous number with you was [Edited]. Email: hitchcox**Personal info** refund amount of £7.90 [Mod edit: Please do not share personal d...

O2 are charging me for 2 devices

Used o2 switch up in January to upgrade from the s23u to s24u. My bill should be £56.70 but o2 have robbed me of £95 on my bill and even after 3 weeks of trying to complain I'm at a loss. Still no response from them so I've had to contact ofcom about...

Roblfc by Level 3: Thinker
  • 7 replies
  • 0 kudos