Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 240382 Views
  • 2 replies
  • 2 kudos

Non delivery of sim card

Card was ordered Wednesday over the phone and still hasn’t arrived everything from sky was switched over on Thursday so have had no phone since then was told SIM card would arrive by Thursday and still nothing.

Leona81 by Level 1: Joiner
  • 327 Views
  • 2 replies
  • 0 kudos

Waiting on reply

Applied for pay monthly and had a email to say they was checking it over that was on my dash board to but now not showing anything on the dashboard but not had a email up date

Daniel123 by Level 1: Joiner
  • 191 Views
  • 1 replies
  • 0 kudos

14 Day cooling off Period

Currently in my cooling off period. This morning I decided to move back to my previous network due to poorer signal where I work using O2. I requested the PAC from O2 took out a new contract with previous network but have noticed that my 14 day perio...

ntoutzi by Level 1: Joiner
  • 1830 Views
  • 2 replies
  • 0 kudos

PAC

Hello 

Resolved! Phone Number Disconnected

Hello, I woke up to a message that I would be disconnected the same day. Immediately I tried to place a call to customer care and I couldn't, I also discovered that I couldn't receive calls, or send or receive text messages. I also received an email ...

voldemort by Level 1: Joiner
  • 1843 Views
  • 10 replies
  • 0 kudos

Insurance email doesn’t exist?

Hello. I dropped my phone yesterday and since then the ear piece doesn’t work and I can only use speaker phone. I made a claim online yesterday evening and I was sent a claim form (declaration form). I printed it and filled it out today however, when...

Paid bill

It says I haven't paid my bill for July but I have paid it on Thursday. What do I do?

Burns1 by Level 1: Joiner
  • 250 Views
  • 1 replies
  • 0 kudos

Contract

Passed eligibility then told was declined, also a virgin media customer and was told could upgrade

Gtlogan by Level 1: Joiner
  • 269 Views
  • 1 replies
  • 0 kudos