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Mobile has no service but bills up to date

LynneMac82
Level 1: Joiner
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on ‎29-08-2024 12:09

on ‎29-08-2024 12:09

Good Afternoon,

 

Can you please advise why one of my devices has no service?  All accounts are up to date.  Can this be rectified as soon as possible.

 

Kind regards,

Lynne 

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MI5
Level 94: Supreme
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on ‎29-08-2024 12:21

on ‎29-08-2024 12:21

@LynneMac82 

We are not O2 so can only guide you.

Guide: How to find help & contact O2 

Guide: Is the network down for me or everyone? 

https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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